Post by rienn on Dec 27, 2006 17:38:13 GMT 8
Latest News
Wednesday, December 27, 2006
ANNOUNCEMENT
We wish to inform our customers that the Internet service is currently experiencing a degradation in performance caused by several outages at some of the international links. This is attributed to the Richter 7.1 magnitude earthquake that struck off the southern coast of Taiwan at 12.07 a.m. on 27th December 2006, which caused the APCN2 (Asia Pacific Cable Network 2) submarine cable fault between Shantou, China and Tanshui, Taiwan and between Lantau, Hong Kong and Chongming, China.
This has caused outages at several TM Net international transit and peering links, mainly to the said countries. As a result, Internet users in Malaysia and other parts of Asia may be experiencing some delay when assessing content and websites hosted outside of Malaysia, especially in U.S., Japan, China, Taiwan, Korea and Europe. TM Net has taken immediate action to divert traffic through other back-up links to reduce the traffic congestion.
The international providers are carrying out immediate restoration works to rectify the problem. We will be making further announcements when the service has resumed.
TM Net Sdn Bhd apologizes for any inconvenience caused whilst at the same time, we would like to assure you that we are doing all that is necessary in order to restore the service as soon as possible.
Customers can call TM Net Customer Interaction Centre at 1-300-88-9515 (24 hours) or 1-300-88-1515 from 8:00 a.m. till midnight or e-mail us at custcare@tm.net.my for further enquiries about this matter.
- www.tm.net.my
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UPDATES: Internet users has been advised that repair work at APCN2 may take several days, which means the slow link to international sites may persist for a while.
What is APCN2?
It is the longest international seabed fibre cable network, 19,000km in total length, in the Asia-Pacific, linking China, Japan, Malaysia, Republic of Korea, Singapore, and onward to linking America, Europe and Australia. The network went into operation in October 2002 for the initial phase.
The project was spearheaded by 26 telecommunications companies, namely Advantel, Cable & Wireless Global Network, Cable&Wireless HKT, China Telecom, China Unicom, Chunghwa Telecom, Concert, Global Network Services, Global One, Japan Telecom, KDD Corpe ration, Korea Telecom, KPN, Layer 2, MCI, WorldCom, Metromedia Giber Network Service, NTT Com, NCIC, OneLink Cable Network, PLDT, StarHub, SingTel, Taiwan Fixed Network, Teleglobe, Telekom Malaysia, Telstra and Williams Communications.
The APCN2 cable system was designed to provide 2.56 Terrabits per second (Tbps) using state-of-the-art Dense Wavelength Division Multiplexing (DWDM) technology to provide upgradeable, future proof transmission facilities. However, APCN2 currently runs on a designated transmission capacity of 160 Gigabits per second (Gbps).
According to the APCN2 agreement, Malaysia maintains a Terminal Station at Segment T2, Kuantan, whihc is within Segment S2 and represented by TM Berhad. Whereas, Segment S7 affected by this morning's earthquake consists of submarine cable containing four (4) optical fibre pairs that connect the Network Interfaces at the Terminal Station at Tanshui (Taiwan); and at the Terminal Station at Shantou (Mainland China).
Under the APCN2 specifications, all Segment S are terminal stations equipped with critical terminal equipment, including Network Interface for STM-1, STM-4, STM-16 and STM-64 levels.
Critically, the APCN2 Agreement also provisions that all Segment S must maintain adequate inventory of related spare and standby units and components, which include but not limited to optical amplifiers, BUs (Branching Units), cable lengths, and terminal equipment.
The customers' anticipation is none other than swift service recovery.
- taken from forum.cari.com.my
Wednesday, December 27, 2006
ANNOUNCEMENT
We wish to inform our customers that the Internet service is currently experiencing a degradation in performance caused by several outages at some of the international links. This is attributed to the Richter 7.1 magnitude earthquake that struck off the southern coast of Taiwan at 12.07 a.m. on 27th December 2006, which caused the APCN2 (Asia Pacific Cable Network 2) submarine cable fault between Shantou, China and Tanshui, Taiwan and between Lantau, Hong Kong and Chongming, China.
This has caused outages at several TM Net international transit and peering links, mainly to the said countries. As a result, Internet users in Malaysia and other parts of Asia may be experiencing some delay when assessing content and websites hosted outside of Malaysia, especially in U.S., Japan, China, Taiwan, Korea and Europe. TM Net has taken immediate action to divert traffic through other back-up links to reduce the traffic congestion.
The international providers are carrying out immediate restoration works to rectify the problem. We will be making further announcements when the service has resumed.
TM Net Sdn Bhd apologizes for any inconvenience caused whilst at the same time, we would like to assure you that we are doing all that is necessary in order to restore the service as soon as possible.
Customers can call TM Net Customer Interaction Centre at 1-300-88-9515 (24 hours) or 1-300-88-1515 from 8:00 a.m. till midnight or e-mail us at custcare@tm.net.my for further enquiries about this matter.
- www.tm.net.my
------------------------------------------------------------------------------
UPDATES: Internet users has been advised that repair work at APCN2 may take several days, which means the slow link to international sites may persist for a while.
What is APCN2?
It is the longest international seabed fibre cable network, 19,000km in total length, in the Asia-Pacific, linking China, Japan, Malaysia, Republic of Korea, Singapore, and onward to linking America, Europe and Australia. The network went into operation in October 2002 for the initial phase.
The project was spearheaded by 26 telecommunications companies, namely Advantel, Cable & Wireless Global Network, Cable&Wireless HKT, China Telecom, China Unicom, Chunghwa Telecom, Concert, Global Network Services, Global One, Japan Telecom, KDD Corpe ration, Korea Telecom, KPN, Layer 2, MCI, WorldCom, Metromedia Giber Network Service, NTT Com, NCIC, OneLink Cable Network, PLDT, StarHub, SingTel, Taiwan Fixed Network, Teleglobe, Telekom Malaysia, Telstra and Williams Communications.
The APCN2 cable system was designed to provide 2.56 Terrabits per second (Tbps) using state-of-the-art Dense Wavelength Division Multiplexing (DWDM) technology to provide upgradeable, future proof transmission facilities. However, APCN2 currently runs on a designated transmission capacity of 160 Gigabits per second (Gbps).
According to the APCN2 agreement, Malaysia maintains a Terminal Station at Segment T2, Kuantan, whihc is within Segment S2 and represented by TM Berhad. Whereas, Segment S7 affected by this morning's earthquake consists of submarine cable containing four (4) optical fibre pairs that connect the Network Interfaces at the Terminal Station at Tanshui (Taiwan); and at the Terminal Station at Shantou (Mainland China).
Under the APCN2 specifications, all Segment S are terminal stations equipped with critical terminal equipment, including Network Interface for STM-1, STM-4, STM-16 and STM-64 levels.
Critically, the APCN2 Agreement also provisions that all Segment S must maintain adequate inventory of related spare and standby units and components, which include but not limited to optical amplifiers, BUs (Branching Units), cable lengths, and terminal equipment.
The customers' anticipation is none other than swift service recovery.
- taken from forum.cari.com.my
